Knowledge Management Lead: AI-Driven Service Transformation
Job in
5680, Best, North Brabant, Netherlands
Listed on 2026-07-20
Listing for:
Philips Iberica SAU
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
AI Business & Operations, Change Management, IT Consultant
Job Description & How to Apply Below
Philips is seeking a Knowledge Management leader to drive the transformation of enterprise knowledge into structured, AI-ready assets that improve service delivery and time-to-resolution. You will enable modular, topic-based delivery, enhance accessibility, and establish governance and metadata standards to ensure consistency and compliance.
You will define and own the KM strategy and roadmap, lead migration to modular content, standardise end‑to‑end processes, and collaborate with
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