Supply Planning and S&OE Manager

Supply Planning and S&OE Manager

Act as the Sales & Operations Execution (S&OE) Lead for assigned markets, ensuring a healthy balance between demand and supply in the short and mid term, optimizing sales and inventory, and meeting customers’ expectations for timely and complete deliveries.

• Deploy a successful S&OE process, ensuring that S&OE meetings take place, gathering required inputs, updating models and integrated plans, and preparing for and facilitating the meetings.
• Build a strong integration between all aspects of supply and sales, and between the monthly Sales and Operations Planning (S&OP) process and the weekly S&OE process, ensuring seamless communication.
• Lead the end‑to‑end coordination of orders from allocation through revenue conversion, collaborating with regional teams, CPMs, order management, supply planning, and other stakeholders to resolve exceptions proactively.
• Drive improvement of forecast and delivery accuracy, customer delivery date reliability, and operational planning capabilities at all levels.
• Facilitate short/mid‑term customer order planning and execution activities, including Sales & Operational Execution calls for dedicated markets.
• Ensure seamless linkage and communication between market SCM, ISC, and business functions to address issues proactively.
• Lead level 2 and 3 escalation processes to maximize customer satisfaction and revenue.
• Apply data‑driven approaches to identify improvement opportunities and influence stakeholders to gain commitment.
• Act as part of the Integrated Planning organization within the IGT‑S team, driving continuous improvement through digital capabilities and scenario‑based decision‑making.

• Master’s or Bachelor’s degree in a relevant field (e.g., Business, Demand Planning, S&OP, Supply Chain Management).
• 5+ years of professional experience in supply chain and operations management with proven process improvement experience.
• Experience in value chain or supply chain planning processes such as S&OP, IBP, and S&OE.
• Ideally in-depth experience in the health systems industry.
• Business and commercial acumen, knowledge of finance, sales, manufacturing, logistics, and installation functions.
• Understanding of financial aspects and trade‑off implications of the value chain.
• Results oriented, with personal accountability to deliver results.
• Excellent MS Excel skills and affinity with IT applications.
• Strong problem‑solving skills and a continuous improvement mindset.
• Collaborative, able to work with multiple stakeholders, and promotes diversity.
• Good English verbal and written communication skills; other languages beneficial.

• Customers first
• Patient safety
• Quality and integrity always
• Team up to win
• Take ownership to deliver fast
• Eager to improve and inspire

This is an office‑based role, requiring work in‑person at least three days per week.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws.

For US applicants only:
Philips is an equal employment opportunity and affirmative action employer Disability/Veteran. For more information, review the EEO Is The Law and Supplement Poster, the Pay Transparency Nondiscrimination Statement, and the Pay Transparency Nondiscrimination Statement. As an equal opportunity employer, Philips is committed to a diverse  order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance.