Team Member, Customer Service​/HelpDesk

Job Description – Estate Team/Move Team Member
Job Title: Estate Team Member/Move Team Member
Job Category: General Labor (Non-Exempt/Part-Time)
Job Description: The Team Member position is responsible for providing world class customer service to clients while working closely with Managers and other Team Members to maintain operational standards and procedures. This position operates directly under the direction of the Manager-On-Duty. The position has direct interactions with clients and members of the public at-large.
Roles and Responsibilities:

• Greets clients with a smile, receives orders, processes payments and responds appropriately to customer issues
• Operates cash register or point of sale devices as needed
• Prompt and regular attendance on assigned shifts
• Communicates in a positive manner with clients, peers and Managers
• Provides exceptional customer service as you safely move, pack/unpack and stage/resettle client household items
• Other duties may be assigned as needed

• High School diploma or equivalent
• Outstanding customer service skills
• Professional attitude and demeanor
• Experience in the fields of general labor or warehouse helpful
• Good hand-eye coordination
• Comfortable working in a fast paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Valid driver’s license and good driving record

• Frequent walking and/or standing
• Stamina to lift heavy items (if necessary) repeatedly

Are you able to lift and move items weighing 25-30 pounds and stand for extended periods during your shift?*

Are you willing to undergo a background check?

Do you have reliable transportation to ensure you can consistently arrive on time?*

Most projects hours are between 9am and 4:30pm. We occasionally need staff on a Saturday morning. Are you available Saturday mornings on an as need basis?

Do you utilize a smart phone with photography capabilities?*