Customer Service Agent

Position:
Customer Service Agent

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. We serve approximately 400 people and commit to creating a safe, friendly, and reliable experience for all our customers.

• Booking reservations for passengers’ baggage and cargo.
• Resolving customer service issues.
• Processing payments in varying forms.
• Processing various reports and performing data entry.
• Interacting with customers in person, by email, and/or over the phone.
• Performing additional duties as assigned.

• High School Diploma or equivalent (required).
• 1 year of customer service experience.
• Ability to lift approximately 20 pounds.
• Live on the road system near our location.

• Medical, dental, and vision coverage.
• Company‑paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short‑ and long‑term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at:

We would love to have you aboard as soon as possible. Candidates may be subject to pre‑employment background checks and drug testing as a condition of employment.

• Entry level

• Full‑time

• Other

• Airlines and Aviation

Referrals increase your chances of interviewing at Grant Aviation by 2x.

Apply BELOW