Service Coordinator​/Customer Service Representative

Closet Factory Bethel, CT is seeking a Service Coordinator/Customer Service Representative to join our team. This role supports customer service operations and serves as the face of the Closet Factory. The base pay range is $18.00/hr - $22.00/hr
. This range is provided by Closet Factory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Answering phone calls/collecting payments
• Maintaining customer database and input of information into computer
• Effectively collaborating across departments to ensure all internal and external customer needs are met.
• Working with Customers professionally on all inquiries
• Building strong working relationships with customers

• Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
• Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers
• Obsessive focus on timelines, deliverables and client satisfaction
• Enthusiastic about learning new skills and software systems
• Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat.

The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule.

• Health insurance
• Paid time off
• 401K
• Bonus Pay
• Holiday Pay

Hours are:
Monday - Friday 8:00 AM to 4:00 PM;
Saturday 10:00 AM- 3:00 PM.

If this sounds exciting, please email your resume.

Job Type: Full-time

Salary: $18-22/hour

Seniority level
:
Entry level

Employment type
:
Full-time

Job function
:
Other

Industries
:
Staffing and Recruiting