Director Change Management Job Bethesda area,Maryland USA,Business

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With a career at HMSHost, you really benefit! We Offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
* 401(k) retirement plan with company match
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

* Benefits may vary by position so ask your recruiter for details.

Airport

Location:

Integrated Services Center
Advertised Compensation:$to $

Purpose:

The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and hands‑on execution to drive successful adoption and minimize organizational disruption.

Essential Functions:

Partners with Information Technology, Operations, and PMO leadership to integrate change management into project life cycles, ensuring change activities align with project timelines and deliverables while maximizing project value
Develops and implements project change management strategy, methodologies, and governance frameworks for technology and business transformation initiatives
Directly owns and manages project change execution, including stakeholder assessments, communication plans, training strategies, and adoption activities for technology and business transformation initiatives to drive successful project outcomes
Leads tactical change management activities including resistance management, readiness assessments, impact analyses, and change champion opportunities for assigned technology and business process initiatives
Oversees change management planning and delivery for multiple concurrent projects, applying consistent methodology while tailoring approaches to project-specific needs, as well as stakeholder expectations and requirements
Directs and develops change management practitioners, building organizational capability in project change management best practices and fostering a culture of change readiness
Designs and executes stakeholder engagement and communication strategies that build awareness, understanding, and commitment during project life cycles
Conducts change impact assessments and readiness evaluations for proposed initiatives, providing recommendations to leadership on timing, approach, and resource requirements
Collaborates with Operations, Learning & Development, and business unit leaders to identify gaps and develop targeted solutions that support project adoption and minimize business disruption
Facilitates cross-functional collaboration and serves as an advisor to project teams and leadership on change strategies, resistance mitigation, and stakeholder management
Establishes and tracks change metrics including adoption rates, readiness scores, and stakeholder feedback; provides regular reporting to leadership on change effectiveness and project readiness

Reporting Relationship:

The Director of Change Management reports to the Senior Vice President of Transformation Office & Enterprise PMO

Minimum Qualifications , Knowledge, Skills, and Work Environment:

Education and Experience:

The combination of education and professional experience must exceed 8 years:
In a leadership role:
Requires 3 years of experience leading a team of professionals engaged in developing and executing change management programs
In a technical role:
Requires minimum of 8 years of experience engaged in developing and delivering change management programs
A bachelor’s degree in a program related to the functional area can count for 3 of the eight-year requirement
An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement
In the…