Marketing - Direct Mail Production Manager

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.

Hybrid, 3 days per week onsite. Manhattan, NY or Bethesda, MD.

Direct mail is one of GEICO's highest-volume acquisition channels, running across multiple lines of business at once — and the channel only works if production runs clean. A missed spec, a late drop, or a data error in a personalized piece doesn't stay contained to one campaign; at this scale, it shows up in acquisition results. The Manager, Direct Mail Print Production owns that production process end to end: cost estimation, material sourcing, vendor management, quality control, postal logistics, and budget reconciliation.

You'll be the primary point of contact for print production vendors and the USPS, and you'll partner daily with accounting, marketing operations, strategy, creative, and data teams to keep a complex, multi-stakeholder workflow moving without errors. This is a role with real production consequences — and real ownership over how well one of GEICO's biggest acquisition engines runs. You'll be managing constantly shifting timelines and competing demands across multiple lines of business at the same time, which takes both technical production depth and organizational precision.

If you want a channel where the work you do each week visibly moves acquisition results — and you're the kind of person who keeps a hundred moving pieces on track without losing the details — this is that role.

The Marketing organization at GEICO is guided by a clear set of principles: we hire the best at every level and invest in developing them. We believe that strategy comes before action — if we don't know why we're doing something, we don't do it. We bring the same care and accountability to how we spend resources as we would if it were our own business.

And when there are challenges, we face them directly and collectively. Leaders in this organization are expected to bring that same mindset to their teams.

Production Ownership

• Own the direct mail print production process end to end — from concept and cost estimation through material sourcing, print execution, quality review, and final delivery
• Execute high-volume DM production across multiple lines of business and stakeholder groups simultaneously, managing competing timelines without sacrificing accuracy
• Oversee project schedules, vendor deliverables, and internal proof workflows to ensure timely execution across all active campaigns

Vendor & USPS Management

• Assist in vendor contracting and compliance management, serving as the lead liaison with Marketing Operations
• Manage and hold accountable direct mail agency production vendors — serving as GEICO's primary point of contact on production timelines, quality standards, and issue resolution
• Serve as the primary point of contact with the USPS on postal logistics, rates, promotions, and compliance requirements
• Partner with external vendors and printers to ensure quality control and timely delivery of estimates, print projects, and financial reporting

Quality…