Lead, Healthcare Call Center – NCR
Listed on 2026-10-16
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Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief
Ivyhill Technologies, LLC seeks a full-time Call Center Team Lead for the IRMAC program in the National Capital Region. A 90-day temporary period offers a path to regular FT status; oversee a team coordinating healthcare appointments for multiple Military Treatment Facilities in the NCR.
Responsibilities include leading the call center team, training staff, monitoring systems (IVR, ACD, CMS, MHS-GENESIS), and ensuring policy compliance and timely bookings, with strong emphasis on customer
For the Lead, Healthcare Call Center – NCR position at Ivyhill Technologies, LLC, we are reviewing applications now.
We would love to welcome a new Lead, Healthcare Call Center – NCR to our organisation in Bethesda, MD, United States.
Step into the Lead, Healthcare Call Center – NCR role at Ivyhill Technologies, LLC in Bethesda, MD, United States and grow with us.
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