Deputy Site Manager

About Integrated Management Strategies (IMS) LLC

We area women-owned small business and management consulting firm that provides an array of business and technical services. IMS is headquartered inthe Washington, D.C. metropolitan area, with employees across 24 US states.

What We Do

We support the mission critical needs of federal agencies and commercial businesses by leveraging our experience, talent and can-do attitude, and solve their strategic and operational challenges.

How We Do It

We earn our clients’ trust through our personalized approach and attention to detail, allowing us to collaborate and solve even the most complex problems.

About the role

Are you ready for your next career adventure?! Integrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Deputy Site Manager to join our healthcare consulting practice. The role is hybrid with a minimum of two (2) days on site per week in Bethesda, MD.

It is understood that additional on-site coverage may be needed at the request(s) of the Site Manager, IMS Management, and/or the IMS client. We are proud of our national presence, and excited to offer great career opportunities within the organization. The Deputy Site Manager (DSM) reports to the Site Manager (SM) and the Program Manager will oversee performance and assist as needed.

The DSM helps the SM as needed in overseeing the work performed by the IMS Medical Coding Team, quality assurance, and also is responsible for the performance of the contract.

What you'll do

• Aid the Site Manager with the maintenance of the following documents for all contract coders: credentials and qualifications for the job, current competence assessment checklist, an assessment of knowledge, skills, abilities and behaviors required to perform the job correctly and skillfully; current performance evaluation supporting ability of the employee to successfully perform the work required for the specialty they are coding;
  
  and performance of continuing education for the IMS coding staff on a daily, weekly and monthly basis as required to support the IMS team.
• Aid the Site Manager in ensuring that the medical coders maintain continuing education units (CEU) in accordance with the American Health Information Management Association and/or the American Academy of Professional Coders standards.
• Work with the coding staff along with the Site Manager daily to give correct coding guidance as required.
• Respond to all email and telephonic inquiries from PAD, clinical and administrative staff (Government and IMS) within one hour of request during business hours.
• Supervise embedded coders and remote coders to confirm they will work with service lines, clinics, and patient administration staff to provide continual feedback to providers with the assistance of the Site Manager.
• Responsible for assisting the Site Manager with assuring Performance measures are monitored daily, weekly, and monthly to ensure the team is on track to achieve the contractual requirements. Industry standards apply in meeting the Coding timelines: 15 days to complete APVs; 30 days to complete inpatient encounters; 3 days to complete Outpatient/ER encounters, and 30 days to complete Inpatient Professional Services (Daily Rounds).
• Ensure their availability during business hours defined as Monday through Friday, 0700 to 1700 hours (local time), exclusive of Federal Holidays. This will be communicated to the Site Manager; and to the Program Manager (PgM) if Site Manager is not available.
• Assist the Site Manager with ensuring that their coding team maintain their certifications and stay current on updates and changes to the International Classification (ICD), Current Procedural Terminology (CPT), Military Healthcare System (MHS) Professional and Inpatient Coding Guidelines, and other classification systems utilized within the MHS and DHA.
• Serve as an auditor/contact for the monthly internal audit to be given to the Program Manager by the 25th of every month to ensure 97% accuracy is maintained. The Deputy Site Manager will work with the Site Manager in developing regular training sessions on the internal audits, DHA, NCR, MHS and all other-directed updates as well as industry coding updates.
• Code as needed, based on the instruction of the Site Manager, Program Manager, and current coding contractual compliance requirements.
• Other duties assigned will be at the discretion of the Program Manager and IMS Management team.

Qualifications

• High School Diploma or higher degree.
• Active coding certification credentials from AHIMA or AAPC such as CCS, CCS-P, CPC, RHIA, or RHIT. Initial and annual proof of active certification is required.
• The Deputy Site Manager must have at a minimum, one year of coding management experience and minimum of at least 2 years direct coding with DoD medical coding, specifically for the outpatient and inpatient…