Front Desk Associate

Front Desk Associate

Join to apply for the Front Desk Associate role at OTO Development
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Front Desk – $19/Hr (Pay Scale: $12.93–$24.29/hour, rate varies by state/market).

• Assist guests with check‑in and check‑out procedures and during their stay.
• Work proficiently on the hotel’s electronic reservation system and other computer programs for a seamless workflow.
• Handle all financial transactions – credit card and cash – securely and accurately.
• Anticipate and exceed guests’ needs to maximize their experience.
• Collaborate with team members to create an approachable, customer‑focused environment.

• Enjoy working with people and will go above and beyond for each guest’s needs.
• Work well with others and thrive in a team environment.
• Have excellent oral, written, and interpersonal communication skills.
• Solve problems and find solutions to ensure the best guest experience.

This is a physically demanding position. Must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Little to no travel outside the property and surrounding area.

Competitive pay and benefits, including medical, dental, and vision insurance options; 401(k) with company match; company‑provided life insurance; tuition assistance; paid time off and holiday time; travel discounts, and more.

OTO Development is an industry‑leading hotel development and management company that partners with leading brands to operate upscale select‑service and lifestyle hotels across the United States. OTO has earned accolades for guest service, operational excellence, community service, and marketing and revenue success.

• Position:
Front Desk Associate

• Department:
Property

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Employment type:

Full‑time

• Hourly

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Reports to:

General Manager