Windows Endpoint Engineer, Senior

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Location: Bethesda, MD

Work Type: Hybrid Work (Minimum 2 days onsite; may increase as needed)

Required Clearance: Ability to Obtain Public Trust

Job Title: Windows Endpoint Engineer, Senior

Job Summary: The Windows Endpoint Engineer, Senior is responsible for managing and maintaining enterprise Windows-based endpoint environments using Ivanti Endpoint Manager (EPM), Microsoft Intune, and IBM Big Fix. This role implements patching, application deployment, and system compliance to ensure secure and efficient workstation and laptop operations across the organization. The position serves as a Tier‑3 escalation point, providing expert‑level troubleshooting, root‑cause analysis, and advanced technical support for complex endpoint issues.

Collaboration with the Client Security Team and Server Team is essential to support imaging, Group Policy management, and server patching initiatives.

• Endpoint Management and Administration
  • Administer, monitor, and maintain Ivanti Endpoint Manager (EPM), Microsoft Intune, and IBM Big Fix.
  • Monitor system health and performance.
  • Track and manage incidents, service requests, and changes via Ivanti Service Manager and Intune.
• Patching and Compliance
  • Implement Windows and third‑party application patching using Ivanti and Intune, including testing, deployment, and compliance reporting.
  • Develop and maintain automated patching schedules across all platforms.
• Application Deployment and Configuration
  • Package and deploy applications via Ivanti, Intune, and Big Fix.
  • Assist the server team in image creation, software packaging, and server patching.
  • Collaborate with the Client Security Team on GPOs, user profiles, imaging, and endpoint configurations within Active Directory.
• Support and Troubleshooting
  • Serve as the final escalation point for complex end‑user and Windows endpoint issues.
  • Troubleshoot connectivity, deployment, and patching issues in distributed environments.
• Documentation and Training
  • Maintain accurate documentation for systems, processes, patching procedures, and configuration standards.
  • Facilitate hands‑on training sessions on Ivanti and Intune software.

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent combination of education and relevant experience may be considered.
• Experience: Minimum 3-5 years in Windows‑based endpoint administration, desktop engineering, or systems management within a medium to large enterprise.
• 3+ years with Ivanti products.
• 1+ year with Intune.
• 2-3+ years with Big Fix.
• Certifications:
  • CompTIA Security+ (required)
  • Microsoft 365 Certified:
    Endpoint Administrator Associate (nice to have)
• Hands‑on experience providing mentorship and training.
• Expertise in troubleshooting Windows OS and executing software patching to ensure system stability and security.
• Experience performing server patching and updates for optimal performance and compliance.
• Excellent communication, customer service, and strong problem‑solving skills.

The projected compensation range for this position is $100,000 to $125,000 per year benchmarked in the Washington, D.C. metropolitan area. Salary is based on role, location, education, training, certifications, and work experience.

LCG offers a comprehensive benefits package that includes health insurance (medical, dental, vision), life and disability insurance, retirement plan contributions, paid leave, federal holidays, professional development, and lifestyle benefits.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, nationality, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you need special assistance or accommodation to apply, please email

Beware of fraudulent job offers using LCG’s name. LCG will never request payment or advance money during the application process. Legitimate communication will come only from  or  If you receive suspicious emails, contact  If you believe you are a victim of a scam, contact law enforcement and report to the U.S. Federal Trade Commission.