Senior User Experience Designer

Agency

Q Senior User Experience Designer Bethesda, MD
· Full time Company website Apply for Senior User Experience Designer

Agency

Q is seeking a passionate and experienced Senior User Experience Designer to lead human-centered design efforts across digital projects for diverse clients, collaborating within cross-functional teams to create impactful, user-focused solutions.

About AgencyQ

Agency

Q unifies data, design, automation and AI to deliver fast, personalized, measurable experiences that drive growth efficiently and effectively – built with CLARITY, not complexity.

Description

About the Role

Agency

Q is excited to hire a Senior User Experience Designer for our growing human-centered design practice.

The right candidate is passionate about solving real problems through design and has experience creating, presenting, and delivering solutions as part of a cross-functional, client-facing team. You will work with a variety of clients, including government agencies, associations, healthcare organizations and B2B companies. You will work closely with internal, cross-functional teams as well as external client teams. We are passionate about finding the right individual to join our team.

Even if you don’t exactly match the qualifications below, please apply and let us know why you are an excellent candidate.

• Leads client interactions from research through ideation, design and development.

• Strong functional UX design capabilities, specifically for digital, and fosters collaborative cross-discipline dynamics.

• Experience using Figma, Sketch, Adobe XD, Axure, or similar tools.

• Strong digital visual design capabilities and experience with Adobe CS will be considered a bonus.

• Communicates and collaborates effectively with both internal teams and clients.

• Seeks to understand user behavior and motivations using qualitative and quantitative research methods. Creates research plans to uncover necessary information in discovery.

• Defines, structures, and conducts a variety of user engagement activities, such as in-person ethnographic research, surveys, interviews, focus groups, card sorting, and remote and in-person usability evaluations.

• Plans and facilitates workshops, design sprints, and other collaborative working sessions with internal and client teams.

• Works with the team to synthesize findings into actionable recommendations.

• Presents discovery findings with a strategic voice, making prioritized design recommendations and illustrating the user experience via a mastery of process flows, journey mapping, and personas.

• Builds trust with clients. Translates business and user requirements and goals into design solutions.

• Ideates and designs effective solutions, including creating wireframes and interactive prototypes.

• Understands principles of information architecture. Creates sitemaps, taxonomies, and content types.

• Presents work effectively to clients. Provides rationale for design decisions.

• Partners with internal teams of visual designers, UX designers, front- and back-end developers to scope designs, tune existing features, help define UI, and craft the overall user experience.

• Assists with producing thought leadership resources such as blogs, white papers, presentations, etc.

• Cascades UX insights: prepares production files, documentation, and specs for designers and developers across disciplines.

• Enjoys working in a cross functional client-facing sales team, including presenting to prospective clients. Experience in scoping HCD projects, estimating budgets, developing solutions and approaches, and writing compelling proposals.

• Skilled in scaling process and/or approach to fit both the company’s need and the needs of clients of different sizes and budgets.

• Develops cohesive design systems, including component-based and template-based design systems.

• Has excellent time management skills, manages multiple projects simultaneously, and prioritizes tasks appropriately.

• Is passionate about human-centered design, with a fascination for understanding the human experience.

• Unwavering commitment to and ownership of solving customer problems. Loves to delight a customer.

• Constructively…