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Head of Technical Support & Customer Experience

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: Datawatch Systems
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Head of 24/7 Technical Support & Customer Experience
An established industry player is seeking a dedicated Manager of Technical Support to lead a dynamic team in providing exceptional customer service. This role demands a strong leader who excels in technical problem-solving and is committed to enhancing the customer experience. You will oversee a 24/7 support team, ensuring efficient handling of inquiries and driving continuous improvement initiatives. If you're passionate about technology and customer service, this is a fantastic opportunity to make a significant impact in a fast-paced environment.
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