OSINT Platform User Support Specialist

• Standard
  
  Title:
  
  Junior OSINT Platform User Support Specialist
• Required Security Clearance:
  Top Secret/SCI
• Location:
  
  Bethesda, MD
• Work Type:
  On-Site
• Shift: First

• Requisition
• Standard
  
  Title:
  
  Junior OSINT Platform User Support Specialist
• Required Security Clearance:
  Top Secret/SCI
• Location:
  
  Bethesda, MD
• Work Type:
  On-Site
• Shift: First
• Referral Eligibility:
  Eligible
• U.S. Citizenship Required? Yes

Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 2 to support the DOMEX Technology Platform mission in Bethesda, MD. This role supports POSTMAN, a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination workflow management platform for Open Source Intelligence.

• Become a POSTMAN power user to support the discovery of critical intelligence insights.
• Provide POSTMAN software familiarization and discovery tradecraft support to IC users.
• Collaborate with POSTMAN team members, customer staff, and IC users to understand requirements, novel technology applications, and outcome-based approaches.
• Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
• Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data into finished intelligence products.
• Identify and pursue opportunities to increase user adoption of POSTMAN software and relevant data.
• Create POSTMAN training and familiarization materials to support users.
• Document and communicate user requirements to POSTMAN development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.

• Active TS/SCI with ability to obtain a CI Polygraph.
• Bachelor's degree with a minimum of three years of experience working with, or as, an OSINT intelligence analyst. Two additional years of experience may be substituted for the bachelor's degree.
• Additional directly related experience as a military intelligence analyst may be considered in lieu of a Bachelor's degree.
• Experience working with Intelligence Community and Law Enforcement Agencies.
• Experience creating user guides and training end users for software platforms.
• Ability to perform well in a dynamic, fast-paced environment.
• Ability to solve complex problems in support of real-world national security missions.
• Ability to work directly with teammates and customers to understand requirements and develop and implement solutions.
• Self-motivated, creative, and organized.
• Ability to clarify and accomplish tasks on time under limited supervision.
• Ability to exercise sound professional judgment that builds relationships and helps prevent or resolve problems.
• Excellent written and verbal communication skills.

• Experience providing technical training for IC tools or technologies.
• Experience using Elasticsearch/Kibana or data visualization software, including Tableau, ArcGIS, or Analyst Notebook.
• Data analytics experience.
• Experience engaging with Senior Executive Service civilians and equivalent military ranks.
• Experience working Russia, China, Iran, and North Korea issues.
• High proficiency with Microsoft Office products, SharePoint, and Atlassian products, including Jira and Confluence.

• High School Diploma/GED with 5 years of experience.
• Associates Degree with 5 years of experience.
• Bachelors' Degree with 3 years of experience.
• Masters' Degree with 3 years of experience.
• PhD with 3 years of experience.

• None specified.

• Active TS/SCI with ability to obtain a CI Polygraph.

Base-2 Solutions is an equal…