Administrator, Information and Technology Systems

Bethesda, Maryland

The Administrator, Information and Technology Services provides executive leadership and oversight of NCCF’s technology operations, information systems, cybersecurity, telecommunications infrastructure, and digital initiatives. This position is responsible for ensuring that technology resources, data management practices, and information security strategies support the agency’s mission, regulatory requirements, service delivery objectives, and long-term organizational goals while promoting operational efficiency, innovation, accountability, and continuous improvement.

• Provide strategic leadership for NCCF's technology operations by developing and implementing a comprehensive technology vision, establishing long-range priorities, and ensuring technology initiatives support the agency's mission, operational goals, compliance requirements, and future growth.
  • Serve as the principal technology advisor to the CEO and Executive Leadership Team by evaluating emerging technologies, recommending investments and innovation opportunities, and guiding organizational decisions related to technology, information systems, and digital transformation.
• Lead the development, forecasting, and management of NCCF’s annual technology operating and capital budgets in collaboration with agency and divisional leadership, ensuring technology investments align with organizational priorities, strategic objectives, infrastructure needs, cybersecurity requirements, and long‑term sustainability goals.
• Lead enterprise technology governance and oversight through the development of policies, standards, budgets, infrastructure roadmaps, risk management strategies, and performance measures, while regularly reporting on technology initiatives and outcomes to executive leadership.
• Provide leadership, supervision, and strategic direction to the technology staff and establish departmental goals, objectives, performance measures, and service expectations.
• Provide executive oversight of all network, server, cloud, telecommunications, software, hardware, and information management systems and ensure optimal reliability, performance, scalability, and accessibility of agency technology resources.
• Oversee development and maintenance of cybersecurity policies, standards, and procedures and ensure implementation of security controls, vulnerability management practices, and incident response protocols.
• Oversee disaster recovery planning, business continuity planning, and data backup strategies.
• Coordinate responses to cybersecurity incidents and technology-related emergencies.
• Establish agency-wide standards for data collection, governance, retention, reporting, and security in compliance with HIPAA and applicable local, state, and federal regulations.
• Ensure technology systems support organizational reporting, grant requirements, accreditation standards, and compliance obligations.
• Establish strategic relationships with technology vendors, consultants, managed service providers, telecommunications providers, and technology partners.
• Oversee procurement, contract negotiations, software licensing, and technology purchasing.
• Monitor vendor performance, service agreements, and technology contracts.

• Attend professional conferences, trainings, and industry events.
• Participate in accreditation, compliance, and strategic planning initiatives.
• Represent NCCF in technology‑related partnerships, community collaborations, and professional organizations.
• Other duties as assigned.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business…