Field Technology Specialist

Job Description

Field Technology Specialist

Coakley & Williams Construction (CWC) builds and supports commercial construction projects across the DMV. The Field Technologies Specialist helps ensure that CWC offices, project teams, and job sites have reliable, secure, and professionally maintained technology needed for day-to-day operations.

The Field Technology Specialist is responsible for deploying, maintaining, and supporting technology at CWC jobsites and field offices. This role serves as the primary technical resource for jobsite startup and closeout activities, including internet connectivity, cameras, conference room technology, printers, and other field technology systems. The specialist works closely with project teams, IT, and vendors to ensure reliable technology services throughout the project lifecycle.

Essential Duties and Responsibilities

• Plan, coordinate, and execute technology setup, relocation, upgrades, and removal for jobsites, field offices, and corporate locations.
• Install, configure, maintain, and troubleshoot jobsite technology, including surveillance cameras, internet connectivity, audiovisual systems, printers, and related equipment.
• Assess new jobsites and determine technology needs, equipment placement, connectivity requirements, power availability, and security considerations.
• Coordinate with project teams, IT staff, service providers, and vendors to ensure timely deployment and support of technology solutions.
• Provide onsite and remote technical support to field and office personnel for hardware, software, connectivity, printing, and conferencing issues.
• Manage inventory, documentation, asset records, licenses, warranties, and equipment lifecycle activities for assigned technologies.
• Monitor and maintain jobsite camera systems, ensuring proper operation, coverage, and timely resolution of service issues.
• Coordinate low-voltage cable inrastructure installations with approved vendors and project teams.
• Create and maintain installation standards, site documentation, checklists, and user support materials.
• Train employees on the effective use of jobsite technology and collaboration tools.
• Maintain organized inventories of equipment, tools, and supplies required for field deployments.
• Support scheduled after-hours installations, maintenance activities, and urgent operational needs as required.
• Perform other technology-related duties as assigned.

Project and Job-Site Support

• Act as the primary technology liaison for assigned projects from mobilization through closeout.
• Develop and maintain jobsite technology plans and deployment checklists covering connectivity, cameras, office equipment, conference capabilities, and related infrastructure.
• Coordinate technology installation and removal schedules to align with project startup and demobilization activities.
• Conduct periodic site visits to verify equipment functionality, placement, security, and overall performance.
• Identify and communicate technology-related risks, issues, or opportunities that may impact project operations, schedule, cost, or user experience.

Qualifications

• Three or more years of experience in audiovisual, low-voltage, field technology, electronic security, structured cabling, desktop support, or a closely related technical role. Experience supporting technology in commercial construction, temporary jobsite offices, or multi-location environments preferred.
• CompTIA A+ certification or demonstrated equivalent technical knowledge and experience.
• Working knowledge of surveillance camera systems, audiovisual equipment, printers and peripherals, basic networking, Wi-Fi, IP addressing, and common connectivity methods.
• Ability to diagnose technical issues systematically using documentation, testing tools, vendor support, and sound troubleshooting practices.
• Ability to read and follow diagrams, installation instructions, equipment specifications, and basic floor or site plans.
• Proficiency with Microsoft 365 applications and the ability to document work clearly in tickets, inventories, checklists, and email communications
• Strong customer-service, communication, organization, and time-management skills.
• Ability to work independently in the field while coordinating priorities and escalations with the IT Operations Manager.
• Valid drivers license and ability to travel regularly to CWC offices and job sites throughout the DMV area.
• Ability to work in active construction environments and comply with all site access and safety requirements.

Preferred…