Linux Systems Engineer – TS​/SCI

Description Linux Systems Engineer– TS/SCI   Xcelerate Solutions is looking to fill a Linux Server Systems Administrator position to support the National Digital Exploitation & OSINT Center (NDOC). This role requires an individual that has technical experience with administering Linux servers within a within a physical and virtual environment.  This role is responsible for interacting with administrators to handle service inquiries and problems.

Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service.  This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements.  This Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer servers.

Location:

This is a 100% on-site in Bethesda, MD Clearance: TS/SCI

Key Responsibilities:

Provide technical support, administration, and monitoring of Linux systems within a physical and virtual environment.

Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.

Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications

Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

Seek opportunities for continuous improvement to support effective and efficient operations

Develop solutions to complex technical issues.

Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.

Support customer requirements in a dynamic, fast-paced environment. Provide on-call support during outages occurring after hours; may involve shift work. Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

Minimum Requirement:
Requires a Bachelor’s degree and 8+ years of relevant experience. Additional years of relevant experience may be considered in lieu of a degree Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks. Background in Linux or UNIX server setup, deployment and maintenance

Experience using Red Hat Satellite Server and/or Spacewalk for patching and system management

Experience with hardening Linux environments

Experience with system administration of server operating systems such as Linux (RHEL, Rocky Linux, Oracle Linux, Ubuntu)
Familiarity with supporting virtual desktops running Microsoft Windows

Experience with configuration management tools such as Ansible, Salt, Puppet, Chef

Experience with Scripting/Automation through Linux Shell scripts, Power Shell, PowerCLI, or other scripting languages

Experience troubleshooting issues in a growing environment

Experience with log reviews, incident analysis, and identification of issue trends

Experience with server patch management methodologies

Time management skills with the ability to work within an IT Service Management/ticketing system independently Ability to triage and properly classify incidents and prioritize work efforts accordingly

Strong oral and written communications skills

Experience establishing goals and plans that meet project objectives

Track record of working effectively within a team, and support to peers toward improved processes and results

Perform systems requirements analysis, functional analysis, timeline analysis, trade studies, requirements allocation and interface definition, technical management, integration, system testing, and quality assurance.

Must be able to work independently to develop solutions to technical problems.

Certification relating to Linux such as Red Hat Certified System Administrator (RHCSA)
Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) Due to the nature of the government contracts we support, US Citizenship is required.

TS/SCI with CI Poly is required for position or a TS/SCI and willingness to obtain a Poly.

Preferred Qualifications:

Knowledge of AWS or Azure cloud services and the cloud ecosystem.…