IT Service Desk Specialist II — Elevate End-User Tech
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Nalu Federal is seeking an IT Service Desk Specialist Level II to provide frontline support for end users across hardware, software and systems. The role emphasizes escalation to Tier 3 with strong diagnostic skills and a customer-focused approach.
Ideal candidates have a Bachelor’s degree and several years of service desk experience, with attention to security designations and industry certifications. This is a demanding support role requiring effective communication and problem-solving across
Our group is growing, and we are hiring a IT Service Desk Specialist II — Elevate End-User Tech in Bethesda, MD, United States.
The advertised compensation is 60.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Desk Specialist II — Elevate End-User Tech role in the description above.
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