Senior Claims Specialist - Worker's ; Maryland

Overview

Senior Claims Specialist - Worker's Compensation (Maryland based) – Liberty Mutual Insurance. This role is remote and reports within a claims team handling moderately to complex claims within assigned authority limits.

Base pay range: $75,000.00/yr - $/yr. This range is provided by Liberty Mutual Insurance and actual pay will be based on skills and experience; talk with your recruiter to learn more.

• Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting chain-of-custody) to analyze and confirm coverage and determine liability, compensability and damages; engages independent adjusters, cause and origin experts and independent medical examiners as needed. Refers to subrogation group or Special Investigations Unit as appropriate.
• Assesses policy coverage for submitted claims and notifies the insured of issues; determines and establishes reserve requirements, adjusting reserves during processing of the claim.
• Assesses actual damages and conducts negotiations within assigned authority to settle claims.
• Coordinates litigation activities to ensure timely and cost-effective resolution; attends trials as a company representative.
• Acts as senior technical professional on the team, assisting with escalated issues; mentors and trains new team members and participates in Quality Review processes.
• Participates in conducting Suit Committees, Round tables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
• Performs other duties as assigned.

• Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
• Demonstrated leadership ability and time management skills to delegate work and organize resources effectively.
• Demonstrates expert knowledge of claims case handling practices, legal liability, general insurance policy coverage, and state tort laws as normally acquired through a bachelor’s degree or equivalent training plus 4 to 6 years directly related work experience (at least two years in a team leader capacity).
• Licensing required in some states.

The pay philosophy explains that starting salary ranges depend on factors including skills, experience, education, certifications and location, with full salary range reflecting market value. Some roles may include compensation plans with commission and/or bonus earnings depending on the role and plan terms. Liberty Mutual is committed to an inclusive culture with benefits, workplace flexibility and professional development opportunities. Equal opportunity employer.

We will not tolerate discrimination on any basis prohibited by law. See Fair Chance notices below for specific locales.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco