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Senior IVR & Conversational AI Product Leader

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: GEICO
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    AI Business & Operations
  • IT/Tech
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 140000 - 230000 USD Yearly USD 140000.00 230000.00 YEAR
Job Description & How to Apply Below

GEICO is seeking a Senior Product Manager to lead the IVR and conversational AI portfolio, shaping the voice-first customer experience. You will own the product strategy for the IVR platform, drive roadmaps, and ensure solutions meet customer needs while delivering business outcomes.

Collaboration with engineering, design, operations, and executives is essential to increase self-service adoption and satisfaction.

We are looking to fill the Senior IVR & Conversational AI Product Leader position at GEICO in Bethesda, MD, United States.

Consider building your career as a Senior IVR & Conversational AI Product Leader at GEICO.

The Senior IVR & Conversational AI Product Leader position in the Management & Operations field is open for applications.

We have an opening for a Senior IVR & Conversational AI Product Leader in Bethesda, MD, United States within Management & Operations.

Position Requirements
10+ Years work experience
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