Print Shop Manager

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.
* Printing Experience and Large Format Printing is Required!*

• Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
• Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
• Contacts clients with questions on specifications and/or questions regarding print job submitted
• Ensures all project deadlines are met and associated cost budgets are adhered to
• Trains shop staff on proper production procedures and techniques
• Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
• Manages inventory and organization of supplies
• Resolves all customer escalations in a professional manner
• Fills in for various departments as needed.
• Other duties as assigned

High school diploma or equivalent

• At least 3 – 5 years experience in a related field
• Experience with Grand Large Format Printing
• Strong leadership ability to motivate employees
• Superior customer service ability and experience in working with customers both over the phone and in person
• Ability to communicate effectively with employees when delegating work and explaining procedures and processes
• Expert knowledge of equipment and materials
• Ability to speak knowledgeably about department capability and company to potential and existing clients

ABC Imaging