Materials Operations Coord

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Material Operations Coordinator plans, creates, and releases daily order waves for Direct-to-Consumer (DTC) operations based on order volume, inventory availability, operational capacity, and shipping priorities. The essential duties and responsibilities for the DTC Material Operations Coordinator position include the following:

• Monitors order volume and workflow throughout the shift and adjusts wave releases and priorities to support efficient order fulfillment.
• Reviews system data, order demand, inventory availability, and operational requirements to determine appropriate order release sequencing.
• Coordinates with DTC Operations leadership to balance workload across picking, packing, replenishment, and shipping areas.
• Monitors wave and order progress to identify potential delays, inventory issues, capacity constraints, or other exceptions that may impact customer orders.
• Researches and assists with resolving order, inventory, and system discrepancies that may prevent orders from progressing through fulfillment.
• Prioritizes expedited, time-sensitive, and other high-priority orders based on business and customer requirements.
• Coordinates with Inventory, Transportation, Operations, and other internal departments to support accurate and timely order fulfillment.
• Reviews and interprets operational reports and data to identify backlogs, workload needs, and potential risks to daily fulfillment goals.
• Communicates changes in order volume, priorities, system issues, and operational constraints to appropriate partners.
• Maintains accurate system data and documentation related to wave planning and order processing.
• Supports changing business needs and peak-volume periods by adjusting wave plans and priorities accordingly.
• Performs work with a high degree of accuracy and attention to detail.
• Ability to operate a computer using Microsoft Office software and learn Blue Yonder WMS.
• Other responsibilities and tasks assigned by your manager or supervisor.

• Experience working in a warehouse, distribution, logistics, or DTC/e-commerce fulfillment environment preferred.
• Ability to analyze and interpret order volume, inventory, workload, reports, graphs, and other operational data.
• Strong WMS familiarity,
• Strong organizational and planning skills with the ability to prioritize work in a fast-paced environment.
• Ability to prepare reports as needed(daily, weekly, monthly).
• Strong attention to detail and ability to perform work accurately.
• Ability to identify issues, research discrepancies, and coordinate with appropriate teams to support resolution.
• Strong computer skills, including Microsoft Office, with the ability to learn warehouse management and order processing systems.
• Strong written and oral communication skills.
• Ability to collaborate effectively with management, warehouse staff, Inventory, Transportation, and other internal partners.
• Ability to read and interpret order information, inventory reports, shipping documents, and other operational documentation.
• Strong and accurate data entry skills.
• Ability to adapt to changing order volumes, priorities, and operational needs.

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and…