Intern - Product Management Video CPE

• Full-time co-op/intern opportunity (Jan 2027 - Jul 2027)
• 40-hour work week
• 30-minute unpaid lunch period each workday

We are seeking a highly motivated Product Management Intern to join our Product team within the B2C organization. This intern will work closely with product managers to help shape the future of video products and services. The role focuses on writing clear and actionable product requirements and user stories, along with conducting data analysis to support new video CPE deployments, deprecations, features, improvements, and performance monitoring.

This is a hands-on internship that offers valuable exposure to real world product development in a rapidly evolving, high-impact industry.

• Draft and refine detailed product requirements documents (PRDs) and user stories for new and existing video CPE services and features.
• Perform data analysis to evaluate performance, identify trends and support go-to-market decisions.
• Work cross-functionally with engineering, design, marketing, and customer care teams to ensure product initiatives are aligned and delivered on time.
• Participate in agile product development processes, including sprint planning, daily stand-ups, and backlog grooming.
• Assist in competitive research and benchmarking of internet offerings across the broadband industry.
• Help track and report on key performance indicators (KPIs) and user engagement metrics to inform future product enhancements.

• Currently enrolled in a Bachelor's or Master's degree program (MBA preferred) in Business, Computer Science, Engineering, Data Science, or related fields.
• Strong written and verbal communication skills, with the ability to create structured, clear documentation and user stories.
• Analytical thinker comfortable with data analysis, using tools such as Excel, Google Sheets, or similar platforms.
• Basic understanding of product management principles and the agile development process.
• Familiarity with AI Tools and AI First mindset

• Prior internship or experience in product management, data analytics, consumer technology, or telecommunications.
• Exposure to SQL, Tableau, Excel or other analytics and data visualization tools.
• Familiarity with tools including Jira and Confluence
• Understanding of cable industry and video services and products
• Demonstrated ability to work collaboratively in fast-paced environments and take initiative on projects.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles:
Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

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