Executive Escalations Specialist - Customer Relations
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, HelpDesk/Support
Optimum, located in Bethpage, NY, seeks an Executive Customer Relations Specialist to lead highly escalated customer issues and liaise with executives, agencies, and customers. The role focuses on advocating for customers, resolving complex problems, and ensuring adherence to policies and service standards.
The ECR Specialist handles escalations across three levels, communicating with Senior Executives, government agencies, and customers, while maintaining professional standards and SLA-driven
Our organisation is growing, and we are hiring a Executive Escalations Specialist
- Customer Relations in Bethpage, NY, United States.
This is an excellent opportunity to take on the Executive Escalations Specialist
- Customer Relations role at Optimum.
As a Executive Escalations Specialist
- Customer Relations, you will play an important part at Optimum in Bethpage, NY, United States.
We invite applications for the Executive Escalations Specialist
- Customer Relations position located in Bethpage, NY, United States.
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