Executive Escalations & Customer Relations Lead
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Optimum Communications Inc. in Bethpage, NY is seeking an Executive Customer Relations Specialist to serve as the face of Optimum, resolving highly escalated customer issues and advocating for customers across internal and external stakeholders.
You will own escalations from senior executives, agencies, and direct customers, deliver timely responses, and maintain knowledge of policies and service standards while working to close cases within SLA.
We are looking to fill the Executive Escalations & Customer Relations Lead position at Optimum Communications Inc. in Bethpage, NY, United States.
This opportunity is part of our work in Marketing & Media, Sales.
The advertised compensation is 58.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Executive Escalations & Customer Relations Lead role in the description above.
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