Sr. Cash Management Specialist

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast‑paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team‑oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum!

The Cash Management team supports customers and internal groups in processing and reconciliation of customer cash payments. The Sr. Specialist is primarily responsible for cash reconciliation and quality control of all monies collected, including auditing of the Cash Management Specialists' daily cash reconciliations for accuracy. This role also oversees operational reporting and timely compliance of all financial reporting.

• Develop and maintain exceptional knowledge of the subscribers' monthly billing statement which includes charges, prorates, credits, install fees, and late fees.
• Manage cash management records, cash handling discrepancies, bank deposits, and reconciling the payment batch summaries daily to the bank statement, while meeting cash requirements as dictated by Corporate Accounting.
• QC and verify all operational reports and systems, identifying issues and managing solutions that have direct customer and financial impact; and assess the effectiveness of internal controls over financial reporting.
• Use advanced knowledge of processes and functional relationships to perform cash reconciliation and quality control of all monies collected enterprise‑wide, balancing and reporting on cash, check, and credit card deposits received from retail stores, lockboxes, 3rd party vendors, ACH, e‑bill, and electronic banking and resolving deposit variances incurred by customer, bank and/or internal departments; ensure timely compliance of all financial reporting.
• Create checks and balances and verification processes to ensure these monies are reconciled and/or posted accurately in accordance with good accounting processes, procedures, and controls to submit to management for review.

• High School Diploma or equivalent required. Advanced education in Finance, Business, or a related field preferred.
• Experience in banking or telecommunication industry, including billing and order processing is preferred.
• Demonstrated proficiency in Excel formulas, macros, Pivot tables, and Access to create and analyze databases related to departmental performance and customer billing trends.
• Proficiency with PowerPoint and Visio to document process requirements using in a clear and understandable manner that cover key actions, indicators, and policies.
• Proven ability to perform multiple duties in a busy, deadline‑driven environment with minimal supervision required.
• Strong attention to detail with the ability to handle a large volume of data.
• Ability to work in a fast‑paced collaborative environment, with the ability to change direction quickly and seamlessly.
• Process‑improvement mindset, with an inclination for identifying more efficient ways of working.
• Must be an outstanding team player with experience in facilitating cross‑department cooperation on complex issues.
• Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.

At Optimum, we're fueled by our four core pillars:
Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem‑solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more…