Senior Employee Relations Specialist

Four Leaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

The Senior Employee Relations Specialist supports employee relations initiatives, promotes compliance with labor laws, and fosters a positive and inclusive workplace culture. This role manages complex employee relations issues, collaborates on ADA and leave management processes, and ensures consistent application of company policies across multiple states. This position provides expert guidance to leaders regarding progressive discipline matters and exercises independent discretion, within established guidelines.

The role requires flexibility and proactive collaboration across all HR functions, and hands-on support wherever needed to ensure seamless team operations and exceptional service delivery. This role operates with a high degree of autonomy and subject matter expertise, while maintaining regular alignment with the department leaders, escalating high-impact matters appropriately.

• Lead the progressive disciplinary process and provide expert consultation to managers on performance concerns and conflict resolution. Conduct thorough investigations into employee complaints and workplace issues and deliver actionable recommendations, performing terminations when necessary. Coach and advise employees and leaders on sensitive HR matters, fostering a respectful work environment. Facilitate individual and/or group discussions to foster effective communication and healthy workplace relationships among employees and management.
  
  Ensure accurate and comprehensive documentation of employee relations matters, investigations, corrective actions, and employment decisions to mitigate organizational risk and support legal compliance.
• Analyze employee relations data, investigation outcomes, hotline reports, turnover trends, complaints, and corrective actions to identify organizational risks, recurring themes, and opportunities for proactive intervention. Develop recommendations to address systemic workplace concerns and improve leadership effectiveness, employee engagement, retention, and compliance.
• In collaboration with the Benefits team, lead the interactive process for ADA accommodations; engage in an interactive process with employees to determine appropriate accommodations, ensuring proper documentation, and coordinating return-to-work processes. Identify suitable accommodations that enable the employee to perform their job duties. Coordinate with Benefits and Payroll teams to ensure seamless leave.
• Responsible for executing job duties in compliance with federal, state, and local employment laws including ADA, FMLA, ADEA, Title VII, USERRA, and FLSA. Partner with legal counsel on complex cases and terminations and maintain up-to-date knowledge of regulatory changes. While empowered to lead initiatives and make informed decisions, this role is expected to escalates critical issues and seek managerial input on high-impact matters.
• Develop, update, and communicate HR policies and employee handbooks that reflect current legislation and best practices. Navigate and apply multi-state employment regulations, ensuring consistent and compliant practices across all locations. Collaborate with Learning & Development and Organizational Development teams to deliver training on employment law, people management, and inclusive practices. Collaborates closely with manager to validate strategic decisions, ensure alignment with organizational goals, and maintain compliance with internal policies.
• Partner with HR leadership and business leaders on organizational changes, restructurings, and other sensitive employee matters, ensuring compliance, consistency, and effective communication. Participate in projects that enhance employee engagement and satisfaction.
• Work closely with the First Line of Defense, Risk Management, Internal Audit & Legal teams as necessary and appropriate to fulfill job duties. Regularly review and audit company practices to ensure ongoing compliance with multi-state regulations and make necessary adjustments to policies and procedures.

• Bachelor’s Degree required. Field of Study:
  Human Resources, Business Administration, Psychology, or a related field.
• 5+ years in employee relations, Human Resources, and related field.
• Strong knowledge of labor laws, conflict resolution techniques, and…