SOC Incident Commander

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We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!


Job Summary
As a Cyber Security Incident Commander, you will be responsible for safeguarding our organization's digital assets by promptly identifying, analyzing, and responding to cyber security incidents. You will play a critical role in minimizing the impact of security breaches and preventing future incidents through proactive measures and continuous improvement of our incident response processes.
Responsibilities

• Incident command & response
• Serve as incident commander for mid-tier and major incidents: own the full lifecycle and direct cross-functional work streams (IT, Legal, Communications/PR, Engineering, executives).
• Monitor alerts and logs; triage and prioritize incidents by severity, criticality, and business impact.
• Execute incident response playbooks to contain, mitigate, and remediate breaches, then restore affected systems and close off unauthorized access.
• Act as primary point of contact to executive leadership and the CISO, translating technical events into business-impact briefings.
• Forensics & analysis
• Conduct host, network, memory, and cloud/hybrid forensics to determine root cause, scope, and extent of compromise - preserving evidence and maintaining chain of custody to legal and regulatory standards.
• Perform malware triage and static/dynamic analysis, including sandbox detonation, to establish capability and indicators of compromise.
• Integrate threat intelligence and proactively hunt for adversary TTPs mapped to MITRE ATT&CK.
• Leverage AI-enabled tooling to accelerate triage, enrichment, and investigation (AI First mindset).
• Readiness & continuous improvement
• Own post-incident reviews and root cause analyses; capture lessons learned and drive remediation to closure.
• Develop and mature incident-response playbooks, tabletop exercises, and readiness drills.
• Organize and execute security exercises including Purple Team Exercises, penetration tests, and audits.
• Define and report IR metrics (MTTD, MTTR) and major-incident tracking to leadership.
• Program & collaboration
• Prepare detailed incident reports covering timeline, impact, remediation, and lessons learned.
• Coordinate with external parties including law enforcement, regulators, and third-party vendors.
• Develop security policies, procedures, and best practices; perform risk assessments and audits for compliance with industry standards.
• Evaluate and recommend security technologies, partnering with IT to design and implement solutions.
• Lead and mentor junior analysts, fostering continuous learning.
• Stay current on emerging threats, vulnerabilities, and industry trends.

• Bachelor’s degree in Computer Science or related field.
• Advanced certifications such as CISSP or incident-response/forensics GIAC certifications (GCIH, GCFA, GCFE, GNFA) are preferred
• Minimum five years experience in Information Technology
• Minimum three years of direct IT Security experience in Cyber Security operations and Incident Response
• Experience performing event and log analysis including one or more of the following:
  Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data loss prevention tools and other security tools found in large enterprise network environments; along with experience working with Security
• Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means
• Solid working knowledge of networking technology and tools, firewalls, proxies, IDS/IPS, encryption, SIEM and EDR
• Experience writing scripts, tools, or methodologies to enhance the investigative process
• Working knowledge of the MITRE ATT&CK framework and the NIST incident response lifecycle (NIST SP 800-61).
• Hands-on experience with industry-standard…