Senior RCA & Problem Management Lead
Listed on 2026-10-07
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Management
Change Management
Optimum Communications Inc. is seeking a Lead-level individual contributor to own the Problem Management process within the Change Management organization. You will lead root-cause investigations, manage the RCA-action queue, and drive repeat-incident reduction while mentoring L1–L3 analysts.
The role partners with Change Management to scope and track RCA-driven changes to completion. You will define execution standards, review complex Problem records, and evolve metrics for RCA effectiveness.
We invite applications for the Senior RCA & Problem Management Lead position located in Bethpage, NY, United States.
Learn more about the Senior RCA & Problem Management Lead role in the description above.
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