VP Regional GM

Requisition
12624
-Posted
10/07/2026

- B2C Management/Admin

- Telecommunications

- USA.NY.Bethpage-1111 Stewart

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

The Vice President & General Manager (VP/GM), New York Market serves as the senior business leader accountable for the overall performance of the New York market. This role owns market outcomes across subscriber growth, revenue, profitability, customer experience, area penetration, network performance, community engagement, and operational execution.

As the local business owner, the VP/GM is responsible for translating enterprise strategy into market-level execution while ensuring alignment with corporate priorities and operating standards. The VP/GM acts as the connective point across Sales, Marketing, Construction, Network Operations, Customer Experience, Government Affairs, and Human Resources to drive superior business results.

The VP/GM will lead with a general management mindset, balancing short-term performance objectives with long-term growth opportunities while ensuring exceptional customer and employee experience throughout the market.

This leader reports directly to SVP, Area Market Performance and is accountable for delivering market-specific business plans and strategic priorities.

Market Performance & P&L Leadership

• Own the overall financial and operating performance of the New York market, including revenue growth, subscriber acquisition, retention, profitability, and market share.
• Deliver market-level performance against key business metrics, operating plans, and strategic growth initiatives.
• Analyze market trends, customer behaviors, competitive dynamics, and investment opportunities to drive sustainable growth.
• Maintain accountability for achieving subscriber, penetration, customer experience, and financial targets.
• Develop and execute market-specific action plans to address performance gaps and capitalize on growth opportunities.

Business Operations & Execution

• Lead execution of all enterprise programs and initiatives within the market to ensure consistency and operational excellence.
• Coordinate cross-functional activities among Construction, Network Operations, Customer Operations, Marketing, and Sales organizations.
• Ensure effective execution of capital investments, expansion initiatives, network upgrades, and service improvements.
• Monitor operational performance, installation timeliness, service quality, and customer experience metrics.
• Escalate market-specific challenges and recommend solutions that improve performance outcomes.
• Drive residential and SMB customer growth through effective execution across all sales channels.
• Partner with Sales leadership to maximize performance in direct sales, retail, door-to-door, inbound, outbound, and partner channels.
• Ensure local execution of national marketing campaigns while identifying market-specific opportunities to increase customer acquisition and retention.
• Monitor competitive activity and develop local responses to protect and expand market share.
• Foster strong relationships with community stakeholders to improve brand presence and customer engagement.

Community & Government Affairs Partnership

• Serve as Optimum's executive representative within the New York market.
• Build and maintain relationships with local municipalities, community leaders, economic development organizations, and regulatory stakeholders.
• Partner with Government Affairs to support franchise obligations, public policy initiatives, and expansion opportunities.
• Represent the company at key community and industry events.

Leadership & Talent Development

• Lead and develop a high-performing market leadership team.
• Foster a culture of accountability, collaboration, customer…