Business Administration Apprentice

Introduction

An exciting opportunity to join Bostonair Group as a Business Administration Apprentice, supporting the delivery of aviation training services. You will gain hands-on experience in customer service, administration, training coordination and record management while working within a busy and growing aviation training team.

Bostonair Group provides aviation recruitment, aircraft maintenance and technical training services to clients across the aviation industry worldwide. With offices in the UK and Germany, they support airlines, maintenance organisations and aviation professionals through training, recruitment and operational services. The successful apprentice will join their Aviation Training Department based at Norwood House in Beverley.

The successful apprentice will:

• Answer incoming telephone calls and assist customers with enquiries
• Respond to customer emails and process orders accurately
• Prepare reports and invoices when required
• Maintain training records and learner documentation
• Produce training certificates for clients worldwide
• Support the coordination of training activities across the business
• Assist with updating and maintaining online training courses
• Support the Online Training Manager with administrative duties.
• Arrange travel and accommodation where required for training activities
• Carry out general office administration tasks including printing, filing and document preparation
• Work closely with colleagues across the Aviation Training Department

Successful completion of the apprenticeship could lead to a permanent position within Bostonair Group and further progression opportunities within administration, training coordination, customer service or wider business support functions.

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

• Essential - GCSE
  - English - 5
• Essential - GCSE
  - Maths - 5

Course: Business administrator (level
3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Week: Hours to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: HULL COLLEGE