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Tourism Information Center Customer Advisor

Job in Beverley, East Riding of Yorkshire, HU17, England, UK
Listing for: East Riding of Yorkshire Council
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Job Description & How to Apply Below

Overview

Beverley Tourist Information Centre (Visit Hull and East Yorkshire) is looking for a dedicated, customer-focused TIC Advisor.

Key responsibilities
  • Provide excellent customer service and communicate effectively with visitors.
  • Share knowledge of Hull and East Yorkshire tourism and geography.
  • Problem solve and work independently in lone working scenarios.
  • Use ICT systems and quickly learn new software.
  • Support the wider Visit Hull team and be flexible to work at different sites and cover colleagues on weekends, bank holidays and absence.
Working hours
  • Week one: 10:00‑14:00 Mon, 9:00‑14:00 Tue, Wed.
  • Week two: 12:00‑17:00 Mon, 9:00‑14:00 Tue, 10:00‑14:00 Wed.
  • Week three: 10:00‑14:00 Mon, 9:00‑14:00 Tue, 12:00‑17:00 Wed.
  • Week four: 10:00‑14:00 Mon, 9:00‑13:30 Tue, 8:45‑14:15 Wed.
  • Requirements
    • Proven customer service and communication skills.
    • Strong knowledge of local tourism and geography.
    • Excellent ICT skills.
    • Ability to work independently and solve problems.

    For further information please contact Georgina Yates.

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