Front Desk Agent; Overnight
Job in
Beverly Hills, Los Angeles County, California, 90211, USA
Listed on 2025-12-27
Listing for:
HSH Group / The Peninsula Hong Kong
Full Time
position Listed on 2025-12-27
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Overview
Business Unit:
The Peninsula Beverly Hills
Location:
Beverly Hills
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
Responsibilities- Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
- Act as the primary point of contact for guest inquiries, requests, and issues
- Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
- Strong communication skills
- Experience in customer service in a luxury hotel or other luxury customer service environment
- An open and flexible schedule with the ability to work on the weekends and holidays
- Knowledge of Opera system a plus
- 100% company-paid medical, dental and vision coverage
- Paid time off
- Complimentary employee meals
- Complimentary car parking (onsite)
- Complimentary bicycle parking (onsite)
- Bus transit reimbursement
- Complimentary uniform laundering
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
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