Assistant Front Office Manager

Business Unit:
The Peninsula Beverly Hills

Location:

Beverly Hills

Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Assistant Front Office Manager who possesses a genuine warmth and sense of hospitality.

• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package

• Work well in a team environment
• Ensure efficient provision of Front Office Service
• Handle staff issues and training
• Handle guest complaints and requests with vaš appropriate follow up and resolution
• Exemplify our unique and highly personalized approach to service umz providing that “feeling of family” for our guests

• Strong engagement and communication skills with a pleasing personality.
• Minimum of 2 to 3 years of experience and background in a leadership position in Front Office Department
• Experience in a luxury hotel or other luxury customer service environment
• An open and flexible schedule with the ability to work on the weekends, overnight shifts, and holidays when necessary
• Proficient with Opera, Hotsos, Microsoft Office, etc…

• 100% company-paid medical, dental and vision coverage
• Paid time off
• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement
• Complimentary dry cleaning for business attire
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
• Retirement plan with 4% company match

We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The annual salary range for this position is $72,000 - $75,000.