Director of Operations
Listed on 2026-10-04
-
Hospitality / Hotel / Catering
Hotel Management
Director of Operations
Lead all club operations with a focus on white-glove service, discretion, and attention to detail.
Champion an elevated member experience through anticipatory, relationship-driven hospitality.
Mentor and develop department leaders, fostering accountability and a high-performance culture.
Drive financial results through budgeting, forecasting, and disciplined cost controls.
Partner with the Board/Ownership on strategic initiatives and long-term planning.
Monitor KPIs and member feedback to continuously improve service and operations.
Ensure compliance with all regulatory, safety, and governance standards.
7+ years of senior leadership experience in ultra-luxury hospitality or private clubs.
Strong financial acumen with proven success managing budgets and profitability.
Demonstrated ability to lead, inspire, and retain high-performing teams.
Exceptional communication skills and executive presence.
Deep understanding of luxury service standards and member relations.
Bachelor's degree in Hospitality, Business, or related field preferred.
JOB #post
Mitch Marron
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).