Valet Attendant - Beverly Hills, CA

Valet Attendant
- Beverly Hills, CA LAZ Parking California, LLC

Address Beverly Hills, CA

Compensation $18.00 - $20.00/hour

Job Type Customer service plus operations

The Valet Attendant is a critical first and last point of contact in the guest journey, responsible for delivering the sincere, seamless, and anticipatory service that defines a Forbes Travel Guide Five-Star property. Beyond safely and efficiently parking and retrieving vehicles, this role sets the tone for the guest's entire stay through warmth, professionalism, and meticulous attention to detail — every arrival and departure must reflect the property's luxury standards.

• Greet every arriving guest promptly with sincere eye contact, a genuine smile, and the guest's name whenever known
• Open vehicle doors and welcome guests before addressing the vehicle itself — the guest always comes first
• Safely and efficiently park and retrieve guest vehicles, treating every car with the same care regardless of make or model
• Provide guests with a claim ticket and clear, courteous instructions for retrieval

• Anticipate guest needs before they're voiced: assist with bags, umbrellas in inclement weather, or mobility needs
• Recognize returning guests and VIPs on sight when possible, referencing prior visits naturally
• Communicate guest arrival details to Bell Staff, Front Desk, and Concierge to support a seamless, coordinated welcome

• Inspect and document existing vehicle condition at drop-off to protect both guest and property
• Drive all vehicles cautiously and respectfully, adhering to posted speed limits and property traffic patterns
• Maintain organized, efficient vehicle staging to minimize wait times, especially during high-volume periods
• Report any vehicle damage, mechanical issues, or safety concerns immediately per property protocol
• Retrieve vehicles promptly upon request, minimizing guest wait time without compromising safety
• Deliver a genuine, unhurried farewell, using the guest's name and referencing their stay when possible
• Assist with loading luggage and provide a final warm send-off, reinforcing the property's hospitality culture
• Accurately log vehicle tickets, keys, and any noted conditions per property procedure
• Attend and actively contribute to daily pre-shift briefings covering arrivals, VIPs, events, and traffic flow planning
• Support broader Guest Services functions during peak periods as needed

• Valid driver's license held for a minimum of 2 years, in good standing
• Ability to drive manual transmission vehicles is preferred but not required
• Minimum 1 year experience in valet, luxury hospitality, or premium customer-facing roles preferred but not required
• Maintain immaculate grooming, posture, and uniform presentation at all times, per property appearance standards
• Uphold flawless verbal and nonverbal communication aligned with the property's luxury brand voice
• Exceptional interpersonal and communication skills
• Impeccable grooming and professional presentation
• Ability to stand & walk for extended periods, indoors and outdoors, in all weather conditions
• Flexibility for varied shifts, including weekends, holidays, and evenings

• Prior experience at a Forbes Travel Guide, AAA Five Diamond, or Leading Hotels of the World property
• Experience handling luxury, exotic, or high-value vehicles
• Familiarity with Forbes Travel Guide service standards and evaluation criteria

• Ability to stand, walk, and run for extended periods.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to frequently bend, stoop, squat, and lift.
• Ability to work indoors and…