General Manager - Beverly Hills

Go Greek Yogurt is an authentic yogurt bar where passion for quality meets the inspiration of Greek culture and cuisine. Our mission is to nourish both body and soul by providing nutritious, probiotic-rich options that promote healthier living and community wellness.

The General Manager owns all aspects of store performance, including sales growth,profitability and operational execution. This role leads daily operations, setsthe standard through example, and develops a high-performing team while upholding brand standards and excellence in cleanliness, service and product quality to drive consistent growth and profitability.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects assignments of essential functions;it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

• Leadall aspects of daily store operations, including opening and/or closing andshift management.
• Ensure consistent delivery of high-quality frozen yogurt, toppings and guest experiences.
• Oversee food preparation and production, maintaining freshness, quality and portion standards.
• Manage meal periods to ensure smooth service while meeting staffing and operational needs
• Maintain cleanliness and organization throughout the store, enforcing health, safety and sanitation standards.
• Monitor and maintain all store equipment, coordinating repairs or replacements asneeded.
• Ensure compliance with company policies, procedures and operational standards.

• Ownthe full employment lifecycle: recruitment, hiring, onboarding, development,performance management and separations (in partnership with human resources).
• Coach,mentor and develop team members and shift leaders to build a high-performing and engaged team.
• Leadby example as a hands‑on operator, stepping in to support any role as needed.
• Maintain proper staffing levels through effective scheduling, labor planning, andcross-training.
• Recognize and reinforce positive behaviors while addressing performance issues proactively.

• Takefull accountability for P&L performance, controlling food, labor and operating costs.
• Drive sales growth through effective in-store execution, promotions, and local marketing initiatives.
• Analyze sales, labor, and inventory reports to identify trends and implement action plans for improvement.
• Inventory management which includes ordering, receiving, auditing and minimizing waste.

• Striveto have every guest interaction meets or exceeds brand expectations for service, quality, and cleanliness.
• Actively seek and respond to guest feedback, resolving concerns promptly and communicating with leadership for continuous improvement.

• Work closely with Operations and Support Center teams to implement company initiatives and maintain consistent standards.
• Planand execute strategies to optimize store performance, team development, and operational efficiency.
• Provide leadership for continuous improvement in store processes, guest satisfaction and financial results.

This position works in a store setting. The employee regularly comes into contact with water, sanitation solutions, frozen and refrigerated products, powder products, water, ice, produce items and office supplies and equipment. The employee is frequently required to wash their hands. The noise level in thework environment is usually moderate to high.

• 5+years of food/beverage, or retail supervisory experience preferred.
• Thisfull-time role requires availability for a, 8 hours a day, five-day workweek.
• Musthave a flexible availability, including evenings, weekends, and holidays asneeded.

• High school diploma or equivalent required.
• Associateor bachelor's degree in business, Hospitality, Restaurant Management, orrelated field preferred but not required.
• 2-5+Years of leadership experience in food service or a similar fast paced environment with prior management experience is required.
• Proven leadership skills to recruit, hire, train and develop high performing teams.
• Experience managing full store operations, including staffing, scheduling and day-to-day execution.
• Strong business acumen, including planning, budgeting and P&L management with the ability to analyze performance and implement corrective actions.
• Proficient in…