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Retail Operations Manager West
Job in
Beverly Hills, Los Angeles County, California, 90211, USA
Listed on 2026-10-01
Listing for:
Brobston Group
Full Time
position Listed on 2026-10-01
Job specializations:
-
Retail
Retail & Store Manager, Operations Management -
Management
Retail & Store Manager, Operations Management
Job Description & How to Apply Below
The Retail Operations Manager West leads operational excellence across Vacheron Constantin boutiques in the western region. The role partners with boutique leadership and cross-functional teams to strengthen compliance, systems adoption, client experience, and retail performance.
Responsibilities- Ensure boutique compliance, audit readiness, inventory controls, and consistent operational standards.
- Lead retail systems initiatives, training, communications, and change management.
- Oversee maintenance, budgets, openings, renovations, and operational projects across the region.
- Improve client experience by monitoring satisfaction and leading action plans with relevant teams.
- Lead regional initiatives, coordinate with the East region, and support budget optimization and team development.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- 5-10 years of experience in luxury retail operations or retail management.
- Strong understanding of luxury retail standards and client experience, with experience managing complex environments and cross-functional projects.
- Strong organizational, analytical, and communication skills; proficiency in Microsoft Office, SAP, and retail systems.
- Proactive, collaborative, solution-oriented approach and ability to travel regularly.
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