Customer Service Associate - Beverly Hills
Job in
Beverly Hills, Los Angeles County, California, 90211, USA
Listed on 2026-10-04
Listing for:
Brobston Group
Full Time
position Listed on 2026-10-04
Job specializations:
-
Sales
Job Description & How to Apply Below
This client-facing role supports After Sales Service operations in a luxury jewelry store. The associate manages repair and maintenance registrations, coordinates service updates, and assists clients and sales teams.
Responsibilities- Manage product registration for repairs and maintenance.
- Obtain updates from service facilities and factories and assist sales associates with client communications.
- Maintain accurate After Sales Service statistics and inventory results.
- Consult with management and sales team members on After Sales issues.
- Support sales associates and the back-office team as needed and help maintain the store's appearance.
- At least 2 years of experience in sales administration or customer service.
- A bachelor's degree and experience in the luxury watches or jewelry industry are preferred.
- Proficiency with Microsoft Office and SAP.
- Strong client assistance and problem-solving skills in a fast-paced luxury environment.
Position Requirements
10+ Years
work experience
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