Technical Business Analyst

Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company’s mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges.

This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.

Based in Beverly, MA.

Hybrid model of 3 days per week in office

Full time

Reports to:

Director of Product

Sitestream, a Polaris Software company in Beverly, MA, is seeking detail-oriented and motivated team member as a Technical Business Analyst. As part of a fast-growing, mission-driven company, you will help ensure that our partner communities receive high-quality, reliable program outcomes. A strong work ethic, consistency, and the ability to stay focused in a fast-paced environment are essential for this role. In this role, you will be contributing towards technology that helps our customers make the world safer and fairer.

We are seeking a Technical Business Analyst with a strong focus on systems integration to support the analysis, design and delivery of software solutions across our product platforms.

In this role you will work closely with Product Management, Engineering, technology partners and third-party suppliers to understand how systems need to connect, exchange data and operate together.

You will investigate existing and proposed integrations, analyze APIs, data formats and system behavior, define interface requirements, and support delivery teams through implementation, testing and rollout.

• Lead discovery and analysis for new and existing integrations with customer systems, partner platforms and third-party services

• Analyze API documentation, interface specifications, data models, file formats, messages and system behavior to understand capabilities, constraints and dependencies

• Map end-to-end data flows, systems of record, triggers, transformations, validation rules, error conditions, retries and reconciliation requirements

• Identify integration gaps, incompatibilities and risks, and work with Engineering and external technical teams to evaluate solution options

• Work directly with customers, technology partners and third-party suppliers to clarify integration requirements, documentation, responsibilities and constraints

• Act as a liaison between Product Management, Engineering, operational stakeholders and external technical teams

• Coordinate with internal and external teams on test environments, test data, connectivity and other dependencies needed to validate integrations

• Analyze existing systems, workflows, interfaces and data structures to understand current behavior and constraints

• Translate business outcomes into clear functional and technical requirements, process flows, interface specifications and user stories

• Identify business rules, data validation requirements, edge cases and operational impacts of proposed changes

• Analyze how integration changes affect related systems, data flows, operational processes and wider platform dependencies

• Define clear acceptance criteria that cover both business behavior and integration outcomes

• Maintain sufficient detail and traceability for Engineering, QA, Support and…