Robotic Automation Engineer

POSITION OVERVIEWHighRes is seeking a Robotic Automation Engineer I to join our Automation Engineering team, at our headquarters in Beverly, Massachusetts. Reporting to a Lead Automation Engineer, this role is built for an automation professional who has established a foundation in laboratory automation and is ready to take on greater technical ownership.

This role is designed for a skilled automation professional who has built solid foundation in the lab automation field and is ready to take on great technical ownership. You will commission both standard and complex systems, with guidance available for the most demanding builds, while beginning to operate with increasing dependence.

This is an opportunity to deepen your automation experience within a growing engineering organization. You will work with cutting-edge robotic platforms in some of the most advanced life science and pharmaceutical environments in the world, contribute on standard and complex integrations, and act as a trusted partner to customers whose science depends on the reliability of what you deploy. The ideal candidate brings field experience with automation systems, a sold technical foundation, and the professionalism to represent High Res at the highest level on-site.

RESPONSIBILITIES Technical Delivery Take full ownership of commissioning standard systems, integrating robots, laboratory instruments, and Cellario Scheduler into a platform the customer's lab runs its science on Modify and troubleshoot Cellario Scheduler workflows on deployed systems, resolving integration issues between the scheduler, the robots, and third-party instruments, working from the end-to-end workflow defined by the Applications team Verify that hardware, software, and integration deliverables meet the agreed acceptance criteria

Commission complex systems with guidance from senior engineers, where multiple robots, a larger device count, and more demanding instruments raise the difficulty of the integration

Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) independently for standard systems, and with senior support for complex systems

Configure and troubleshoot automation hardware and integrated devices through firmware operations and device-level diagnostics

Interpret, integrate, and debug C# and Python code within High Res automation systems

Configure relational databases supporting laboratory scheduling applications using SQL Configure and operate a range of robotic platforms, including SCARA and articulated robotic arms, adapting to diverse hardware configurations across customer deployments

Contribute to multi-system deployments alongside senior engineers, building exposure to highly complex environments

Create and maintain technical documentation for deployed systems, configurations, and resolved issues

Customer Success Deliver standard and complex system training to customer teams, covering both hardware operation and software application, with minimal guidance

Proactively manage customer relationships by addressing concerns and ensuring satisfaction throughout the project lifecycle

Communicate project status, technical topics, and roadblocks clearly to customers and internal stakeholders

Serve as a resource for teammates by sharing knowledge of tools, platforms, and processesQUALIFICATIONSYou bring a proven foundation in laboratory or comparable automation and are ready to take on standard and complex systems. Your success will be built on the following qualifications:

Required Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 2+ years of relevant experience; or Associate's degree and 4+ years; or Master's degree and 1+ years

Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems

Experience with laboratory automation scheduling software such as Cellario Scheduler, Green Button Go (Biosero), Momentum (Thermo Fisher), Overlord (PAA), or equivalent

Proficiency in code interpretation, with a strong foundation in software principles and object-oriented programming (C# or similar)
Strong troubleshooting and configuration skills at both the hardware and software level, with a proven ability to identify, document, and resolve issues efficiently

Exceptional written and verbal communication skills across diverse audiences

Ability to travel up to and sometimes exceeding 40% annually to customer locations domestically and…