Robotic Automation Engineer II

High Res is seeking a Robotic Automation Engineer II to join our Automation Engineering team at our headquarters in Beverly, Massachusetts. Reporting to a Lead Automation Engineer, this role is built for a skilled automation professional who can independently own complex system deployments, serve as a technical resource for peers, and drive customer success across our life sciences customer base.

High Res is seeking a Robotic Automation Engineer II to join our Automation Engineering team at our headquarters in Beverly, Massachusetts. Reporting to a Lead Automation Engineer, this role is built for a skilled automation professional who can independently own complex system deployments, serve as a technical resource for peers, and drive customer success across our life sciences customer base.

You will independently commission complex systems, where the difficulty is scale: more robots, higher device counts, custom software, and more demanding application and test work than a standard build.

You will also support multi-system deployments, where several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries.

This is an opportunity to take on greater ownership and broader impact within a growing engineering organization, contributing software expertise to complex integration challenges and acting as a trusted partner to customers whose science depends on the reliability of what you deploy.

• Take full ownership of commissioning complex systems, integrating robots, laboratory instruments, and Cellario Scheduler into a platform the customer's lab runs its science on, at a scale that brings more robots, higher device counts, custom software, and more demanding application and test work
• Modify and troubleshoot Cellario Scheduler workflows across complex deployments, and extend system behaviour in C# where the integration requires it
• Partner with the Applications team on end-to-end workflow design, contributing the deployment and integration perspective
• Own the acceptance path, verifying that hardware, software, and integration deliverables meet the agreed criteria before handover
• Support multi-system deployments in which several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries
• Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for complex systems with minimal external assistance
• Configure and troubleshoot automation hardware and integrated devices through firmware operations and device-level diagnostics
• Write and maintain automation software in C#, including Cellario Scheduler scripts, device drivers, and integration hooks
• Configure relational databases supporting laboratory scheduling applications using SQL
• Configure and operate a range of robotic platforms, including SCARA and articulated robotic arms from manufacturers such as Kuka and Denso
• Participate in system design reviews and cross-functional technical meetings to identify risks and provide engineering feedback
• Create and maintain technical documentation for deployed systems, configurations, and resolved issues

• Deliver standard and complex system training to customer teams, covering both hardware operation and software application, with minimal guidance
• Proactively manage customer relationships by addressing concerns and ensuring satisfaction throughout the project lifecycle
• Manage stakeholder expectations and facilitate cross-functional collaboration to drive project success
• Translate complex technical topics into clear, accessible communication for diverse customer audiences, from bench scientists to IT and facilities teams
• Mentor junior engineers on commissioning practice, troubleshooting methodology, and customer engagement

You bring demonstrated technical depth and a track record of independently owning complex deployments in laboratory or industrial automation environments. Your success will be built on the following qualifications:

• Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 4+ years of relevant experience; or Master's degree and 3+ years; or Associate's degree and 6+ years
• Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems in a customer-facing setting
• Experience with…