Clinic​/Practice Assistant, Orthopedics

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Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our practice is located at the convenient location of 100 Cummings Center in Beverly, MA!
We are seeking a full time, 40-hour Clinic/Practice Assistant to support our practice. The practice operates Monday through Friday from 8:00 AM to 5:00PM.
** Job Summary
** Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits, including scheduling, check-in, and check-out duties. Actual job duties may vary by Department.  Perform routine administrative and clerical duties relating to a clinical service or physician practice office.

Essential Functions:

-Make patient appointments and maintain appointment records.  
-Greet and assist patients.  
-Answer telephones, assist callers with routine inquiries, and schedule appointments.  
-File materials in patient folders and print appointment schedules.  
-Process patient billing forms and scan documents to patient medical records/LMR.  
-Call for patient medical records and laboratory test results.  
-Open and distribute unit mail or faxes.  
-Type forms, records, schedules, memos, etc., as directed.  
-May be required to accept co-payments.  
-Handles, screens, and/or takes messages related to prior authorizations,  provider questions, prescription refills, and test results.  
-Acts as "Super User" for scheduling, registration, and billing systems.  
-Provides assistance and training to others in these areas.  
-May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.
Dedicated to administrative support, our clinic/practice assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in an outpatient setting!
** Qualifications
* * Education  High School Diploma or Equivalent required      No    Licenses and Credentials  Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred    Experience  office experience 2-3 years required    Knowledge,

Skills and Abilities

- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying,…