Medical Assistant - Sexual and Reproductive Health

Description

About Health

Q:
Established in 1971, Health

Q is a non‑profit organization providing sexual and reproductive health. Health

Q's mission is to provide exceptional reproductive and sexual health care to all who need it without judgment and without barriers. With convenient locations on Massachusetts’ North Shore and Merrimack Valley, we provide birth control, abortion care, gender‑affirming care, STI testing and treatment, HIV testing and referral, and other preventive health services.

Health

Q is currently looking for a full‑time Medical Assistant (37.5‑hour work week) to provide clinical support at our health centers to ensure efficient operations and quality care to our patients. This position will support patients and clinicians through a variety of tasks related to patient care management, examination, and treatment.

• Conduct patient intake, including collecting full medical and sexual health history, recording patient vitals, providing patient education and counseling, assisting with exams, and performing lab tests as necessary.
• Assist clinicians with the examination and treatment of patients.
• Provide sexual and reproductive health counseling, educational and referral services, including providing STI (including HIV) counseling and testing services, gender affirming health services, values‑based contraceptive counseling, and full‑spectrum pregnancy options counseling and services.
• Assist with a wide variety of activities relevant to abortion care and vasectomy procedures, including informed consent, providing physician and/or patient support, monitoring patient recovery, emergency triage, room turnover, and equipment processing.
• Prepare exam and procedure rooms, assuring adequate stock of all necessary medical supplies; sterilize instruments; maintain standard inventory items, including both medical and patient educational supplies.
• Perform daily quality controls to ensure compliance with CLIA laboratory regulations.
• Perform waived and moderately complex lab testing, including requisition preparation/submission and managing specimens in accordance with Health
  
  Q protocols and in compliance with governmental regulations and standards.
• Enter complete and accurate information in electronic health records systems, internal logs, and databases.
• Assist in onboarding and training new team members through direct observation and explanation of core tasks.
• Provide backup to Patient Care Coordinators as needed.

We are a hands‑on team and seek team members who are passionate about our work and service to our community. As a healthcare organization, we continuously adapt to safety protocols as we understand them, and all employees must follow our safety protocols. Among these protocols, we strongly encourage all employees to maintain certain vaccinations. Masks are required seasonally for folks not up to date with influenza and COVID‑19 vaccines.

This is a full‑time position (37‑hour work week). The work schedule for this position is as follows:

• Monday: 11:30 am – 7:30 pm
• Tuesday: 11:30 am – 7:30 pm
• Wednesday: 8:30 am – 4:30 pm
• Thursday: 8:30 am – 4:30 pm
• Friday: 8:30 am – 4:30 pm

Health

Q is an equal‑opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees’ patients. We strongly encourage people of color and members of the LGBTQ+ community to apply!

The starting wage range for this position is $20.26 - $24.31 per hour, commensurate with experience. This is a full‑time position (37.5 hours per week).

• Health insurance (75% employer paid)
• Dental and vision insurance
• Vacation (2 weeks) and sick (2 weeks) time
• Retirement plan (3% match after 1 year)
• Self‑care benefit reimbursement
• Education reimbursement and more!

Studies have shown that women, trans, non‑binary, and BIPOC folks are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and…