IT & Mobile Solutions Administrator

IT & Mobile Solutions Administrator YMCA of the North Shore

The YMCA of the North Shore is seeking an IT & Mobile Solutions Administrator to support our mobile and connected technology environment across the association. This hands‑on role focuses on mobile device management (MDM), connected fitness and facility systems, and user‑facing digital tools that enhance staff productivity and member engagement.

Working closely with IT leadership and branch teams, this position ensures mobile technologies, IoT devices, and smart systems are secure, reliable, and effectively integrated across YMCA operations.

• Configure, deploy, and support mobile devices (phones, tablets, Chromebooks, laptops, hotspots)
• Administer and optimize MDM platforms (e.g., Meraki, Ninja One, Apple Business Manager)
• Support connected fitness equipment and IoT‑enabled facility systems
• Provide troubleshooting, training, and documentation for staff using mobile tools
• Partner with departments to improve workflows through mobile technology and automation
• Assist with mobile security, compliance, and device policy implementation

At the YMCA, you're more than an employee—you're part of a mission‑driven organization dedicated to making a difference.

• Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations
• Health Benefits: Medical, dental, and employer‑funded life insurance for full‑time staff
• Generous Time Off: Two weeks paid vacation, plus sick and personal time for full‑time employees
• Retirement Plan: 12% company contribution (vested; no match required)
• Free YMCA Membership: Access to fitness programs, swim classes, and discounts on childcare, camp, and more

If you're passionate about technology and enjoy helping people work smarter through connected tools, we'd love to hear from you.

Apply today and help power the Y's technology forward.

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred (or equivalent professional experience).
• 2-4 years of experience in IT support, device management, or systems administration.
• Hands‑on experience with Mobile Device Management platforms such as Meraki, Ninja One, Apple Business Manager, or similar systems.
• Familiarity with iOS, Android, Chrome OS, and Google Workspace.
• Experience supporting IoT devices, smart fitness systems, or other network‑connected equipment preferred.
• Strong troubleshooting, organizational, and communication skills.
• Ability to manage multiple priorities, balancing project work with day‑to‑day technical support.
• Reliable transportation and ability to travel between YMCA locations as needed.

• Ability to sit or stand for extended periods while working at a computer or configuring devices.
• Occasional bending, reaching, and lifting of equipment weighing up to 25 pounds.
• Frequent use of computers, phones, and mobile devices for configuration and communication.
• Work is performed in a fast‑paced environment with moderate noise levels.

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.