Robotic Automation Engineer II

POSITION OVERVIEWHighRes is seeking a Robotic Automation Engineer II to join our Automation Engineering team at our headquarters in Beverly, Massachusetts. Reporting to a Lead Automation Engineer, this role is built for a skilled automation professional who can independently own complex system deployments, serve as a technical resource for peers, and drive customer success across our life sciences customer base.

You will independently commission complex systems, where the difficulty is scale: more robots, higher device counts, custom software, and more demanding application and test work than a standard build. You will also support multi-system deployments, where several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries.

This is an opportunity to take on greater ownership and broader impact within a growing engineering organization, contributing software expertise to complex integration challenges and acting as a trusted partner to customers whose science depends on the reliability of what you deploy.

RESPONSIBILITIES Technical Delivery Take full ownership of commissioning complex systems, integrating robots, laboratory instruments, and Cellario Scheduler into a platform the customer's lab runs its science on, at a scale that brings more robots, higher device counts, custom software, and more demanding application and test work Modify and troubleshoot Cellario Scheduler workflows across complex deployments, and extend system behaviour in C# where the integration requires it Partner with the Applications team on end-to-end workflow design, contributing the deployment and integration perspective

Own the acceptance path, verifying that hardware, software, and integration deliverables meet the agreed criteria before handover

Support multi-system deployments in which several systems are orchestrated into a single continuous workflow with sample state tracked across system boundaries

Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for complex systems with minimal external assistance

Configure and troubleshoot automation hardware and integrated devices through firmware operations and device-level diagnostics

Write and maintain automation software in C#, including Cellario Scheduler scripts, device drivers, and integration hooks

Configure relational databases supporting laboratory scheduling applications using SQL Configure and operate a range of robotic platforms, including SCARA and articulated robotic arms from manufacturers such as Kuka and Denso Participate in system design reviews and cross-functional technical meetings to identify risks and provide engineering feedback

Create and maintain technical documentation for deployed systems, configurations, and resolved issues

Customer Success Deliver standard and complex system training to customer teams, covering both hardware operation and software application, with minimal guidance

Proactively manage customer relationships by addressing concerns and ensuring satisfaction throughout the project lifecycle

Manage stakeholder expectations and facilitate cross-functional collaboration to drive project success

Translate complex technical topics into clear, accessible communication for diverse customer audiences, from bench scientists to IT and facilities teams

Mentor junior engineers on commissioning practice, troubleshooting methodology, and customer engagementQUALIFICATIONSYou bring demonstrated technical depth and a track record of independently owning complex deployments in laboratory or industrial automation environments. Your success will be built on the following qualifications:

Required Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 4+ years of relevant experience; or Master's degree and 3+ years; or Associate's degree and 6+ years

Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems in a customer-facing setting

Experience with laboratory automation scheduling software such as Cellario Scheduler, Green Button Go (Biosero), Momentum (Thermo Fisher), Overlord (PAA), or equivalent

Proficiency in C# or another object-oriented programming language

Demonstrated ability to independently lead complex technical deployments with minimal supervision

Experience configuring and troubleshooting robotic systems at both the hardware and software level

Strong diagnostic…