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Guest Experience & Feedback Specialist

Job in Bewdley, Worcestershire, DY12, England, UK
Listing for: West Midland Safari Park
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

West Midland Safari Park is seeking a Guest Relations Assistant to manage guest feedback and enhance visitor experiences. You will respond to complaints and ensure timely, thoughtful resolutions that reflect our values.

The ideal candidate is a customer service professional skilled in diplomacy and communication, with the ability to synthesize guest feedback into actionable insights. Join us in providing unforgettable experiences for all our guests.

Benefits include an annual pass for free admissions and various discounts.

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