Shift Leader - Load St Express

Tesco Shift Leader – Days – Bewdley Load St Express

Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but you may work fewer (minimum 12).

Availability Window:

• Mon 14:00 – 23:00
• Fri 05:30 – 14:30
• Sat 14:00 – 23:00

Responsibilities:

• Work in a fast‑paced retail environment.
• Take ownership of running duty shifts and coordinate the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be available to customers, listen to them and ensure they leave satisfied.
• Find ways to improve service, coaching colleagues and giving feedback.
• Guide and support colleagues in‑store, ensuring a safe shopping and working environment.
• Maintain a clear understanding of store performance and assist managers in actions that improve operations.
• Lead from the front, setting a great example for colleagues in everything you do.
• Coordinate the store team to deliver a fuss‑free shopping experience.
• Support colleagues in meeting daily priorities and taking regular breaks.
• Open and close the store, completing duty cover and making decisions that maintain safety.
• Act as the go‑to person for day‑to‑day queries in the absence of a manager.
• Ensure the store is always clean, tidy and well‑presented.
• Support managers in coordinating seasonal, community and charity events.
• Create an inclusive, positive team atmosphere and celebrate colleague achievements.
• Follow health and safety routines and procedures and ensure colleagues do the same.

Qualifications & Skills:

• Be a role model by providing thoughtful customer service and meeting every customer’s needs.
• Build strong, long‑lasting relationships with colleagues to create a positive team atmosphere.
• Communicate clearly through multiple methods to keep the team updated.
• Take the lead and oversee the store in a manager’s absence.
• Make flexible, good decisions, handling change to keep the store running smoothly.
• Motivate the team to deliver beyond expectations.
• Be curious and always look for ideas to serve customers, communities, and the planet better.
• Hold relevant retail or shift‑leading experience, or be willing to learn.
• Be 18 or over.

Benefits:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% off pay‑day weekends via Colleague Clubcard.
• Access to free wellbeing services.
• Life cover of five times your pay and a pension with matching contributions up to 7.5%.
• Uniform provided with support for all life moments.
• Access to colleague networks and other benefits.

About Us: Tesco’s vision is to become every customer’s favourite way to shop, acting as a responsible and sustainable business for stakeholders and the planet. Diversity, equity, and inclusion are core values and here we welcome everyone.

You must be 18 or over to apply for this role. For more information about Tesco, visit