Neighbourhood Outreach Co-ordinator

Make a visible, local difference in Wyre Forest, neighbourhood by neighbourhood.

Working as part of a team of Neighbourhood Outreach Coordinators, you'll work directly within local neighbourhoods to deliver proactive wellbeing support and social prescribing, focusing on communities experiencing the greatest levels of deprivation and unmet need. Based in trusted, familiar community spaces and our five GP Practices, you'll build relationships, reduce barriers to access, and help people improve their mental health, resilience, and connection to support.

This role is rooted in person centred place-based working, early intervention, and prevention, supporting neighbourhoods where traditional services don't always reach. Lived experience and strong community insight are central to the role and are recognised as powerful assets in creating inclusive, effective support.

We strongly encourage applications from people with lived experience of mental health challenges, inequality, or marginalisation, or those with deep understanding of the barriers faced by underrepresented communities.

• Work in local neighbourhoods, offering wellbeing support from familiar community places such as food banks, libraries, community centres, faith venues, and voluntary organisations
• Build trusted relationships with residents, especially in areas facing higher levels of deprivation, to help spot physical and mental health and wellbeing needs early
• Support people in both planned and responsive ways, following up referrals and reaching out to residents who may benefit from early or preventative support
• Manage a caseload of people each week, supporting individuals with a wide range of mental health, wellbeing, and everyday life challenges
• Help people access the right support by signposting them to NHS, council, voluntary, and community services for housing, employment, money worries, and social isolation
• Use simple, strengths‑based coaching approaches, informed by lived experience and understanding of the local area, to help people make positive and lasting changes
• Plan and deliver welcoming one-to-one and group activities within neighbourhood settings
• Work independently across neighbourhood locations while working closely with GP practices, multidisciplinary teams, and community partners
• Build strong working relationships with local voluntary, community and faith organisations, schools, police, public health, and social services
• Support a neighbourhood-based approach to lowering demand for GP and primary care appointments, particularly frequent attenders.

Wyre Forest Health Partnership: one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.

The Wyre Forest Health Partnership (WFHP) is a large GP Partnership providing NHS Primary Care for the Wyre Forest area. The Partnership has 5 practices in Kidderminster and the local area and serves 73,000 patients.

With practices situated in Kidderminster, Bewdley, Stourport and Hagley, WFHP serves both urban and semi-rural areas. The successful applicants will be initially based at Bewdley Medical Centre, one of our established modern practices with the potential for cross organisational working.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

• Strong engagement and trust built within priority neighbourhoods
• Improved wellbeing, resilience, and self‑management outcomes for residents
• Reduced repeat or avoidable clinical contact through effective community‑based support
• Demonstrable reach into priority populations aligned with the NHS Long Term Plan priorities
• High‑quality safeguarding, record keeping, and participation in supervision and service improvement

• A highly community‑embedded role with autonomy, flexibility, and variety
• The opportunity to use lived experience and neighbourhood insight to shape local support
• Collaborative, place‑based working with healthcare,…