Performance Analyst, Finance & Banking

• Play a key role in helping Hastings shape, monitor and optimise its payment capability as we continue our transition to Stripe
• Provide operational insight, performance analysis and payment expertise to improve customer outcomes
• Strengthen controls and support a resilient payments operation

• Hands-on experience using Stripe, including Stripe Dashboard and Radar, within a payments-focused environment
• Strong understanding of payment systems, gateways, card payment processing and wider payment operations
• Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
• Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
• Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
• Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners

Demonstrates expertise in payment systems and operations, with a strong focus on Stripe integration, payment performance optimization, and compliance with industry standards such as PCI DSS. Proven ability to analyze payment data and deliver actionable insights to enhance customer outcomes and operational resilience.

• Hands-On Experience Using Stripe
• Payment Systems Understanding
• Analytical Skills
• Payment Risk Knowledge
• Stakeholder Management

• Payment Processing
• Data Analysis
• Fraud Prevention
• Transaction Monitoring
• Operational Controls
• Payment Performance Optimization
• Payment Compliance
• PCI DSS
• Bacs
• Card Scheme Requirements

• Collaboration
• Performance Analysis
• Operational Insight

• Payment Operations
• Payment Capability
• Customer Outcomes
• Payment Expertise

• Stripe Dashboard
• Stripe Radar
• Reporting Tools